… and our lives are changing with it. As technology becomes ever present, rather than things becoming more complex wouldn’t it be nice if life was made simple?
From getting a travel pass into the hands of your customers, being on the end of a phone or responding to webchat, email or social media enquiries – we support the passenger on every step of their journey. We work hard to anticipate their needs today and tomorrow, helping you deliver a first class service every time.
We asked 3,331 members of the British public in 33 UK cities a series of questions designed to help us better understand their attitudes to transport and get an insight into how people believe transport will evolve in the future.Read more
Settling in on the train at a table for four with kids and a bottle of wine.
ScotRail Assisted Travel Project ScotRail offer an Assisted Travel service to customers to offer them assistance…Read More